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Error logs about ram and cache
2024-06-08
error, logs, solution, ram
The following provides detailed instructions on troubleshooting and resolving various issues related to RAM within the context of using CCBootCloud.
- *** ERROR *** servicecontrol client server to client disconnect process mem 11M threads 2
This error indicates the error log of the RAM, which belongs to the procedure bug. The dump files shall be submitted to the development personnel according to the fifth procedure. - 14:16:14 ** Error ** Set game cache failed. drive: J ram: 1024 ssd: 0 reason: 0x1f A device attached to the system is not functioning.
14:16:14 ** Error ** Start game cache failed. drive: J ram: 1024 ssd: 0 reason: 0x1f A device attached to the system is not functioning.
This error occurs when the disk is unallocated or inaccessible due to few reasons.
1. disk disconnected from the server.
2. disk has bad sector and cannot read/write to the disk
-To fix this you need to do the following:
1. first turn off the system
2. secure the power cable and SATA cable to the disks
3. turn on the computer, then check in disk management if the disks are detected or not
4. Check the disk for bad sectors using chkdsk command
5. And make sure you have not set any rules in system to prevent access to the disks - *** ERROR *** Current memory used: 32002048/5897347072, lack of memory process mem 5654M threads 11
If you encounter this error then this means that CCBoot was not able to use the system RAM for RAM cache
To resolve this, follow the instructions below.
a. Check of your RAM modules are working properly - run a memcheck
b. If RAM is working fine, then uninstall CCBoot, and delete all configuration files from the installation directory, then re-install CCBoot and configure it.
c. If reinstall is still not fixing the issue, then please remove any blockage for CCBoot in the system like in firewall or in hosts files as if CCBoot cannot activate properly.